Providing a frictionless IT experience.

Electric Hydrogen

• Responsible for onsite support at two sites.
• Lead San Carlos office expansion of 1MW R&D site.
• Lead new office setup and infrastructure configuration in San Jose for the 10MW Electrolyzer Plant
• Collaboration spaces design and implementation.
• All Hands setup and meeting support.
• Provide reporting on project status throughout its life cycle including teams, stakeholders, vendors and sponsors. encompassing budget estimation, scheduling and resource planning as part of the IT department.
• Create SOPs for internal support team to follow and end user "How To's".
• Provide Tier 1-3 support for a mixed environment 85% Windows / 15% MacOS for approximately 400 global users at all business levels.
• Installed and maintained network devices: routers, switches, WiFi access points
• Server support for Windows, VM and SCADA Systems.
• Onboarding: Creating user via MicroSoft Entra tools, configure assigned laptop, assigned necessary SaaS apps, deliver to user, convey passwords securely, ensure smooth initial start.

Projects Related

• New Office Setup and Infrastructure configuration in San Jose 10MW Electrolyzer Plant
• Lead San Carlos office expansion of 1MW R&D site
• Digital Signage Software
• Setup HP Poly Lens to Manage and deploy Poly Meeting Devices

Afterpay/ Block Inc

• Devise program goals and continually assess and align those goals to complete successful program events and objectives.
• Provide reporting on project status throughout its life cycle including teams, stakeholders, vendors and sponsors encompassing budget estimation, scheduling and resource planning as part of the Global IT Logistics department
• Create SOPs for teams to follow.
• Global mass scale equipment retrievals, distribution, donation and IT Asset Disposition vendor management.
• M&A related Projects

Afterpay

• Provide Tier 1-3 support for a mixed environment 90% Mac OSX / 10% Windows 10 for approximately 2000 global users at all business levels.
• Onboarding: Creating user via Active Directory tools, configure assigned laptop, assigned necessary SaaS apps, deliver to user, convey passwords securely, ensure smooth initial start.
• Offboarding: Disabling access, retrieval of laptop, forensic backup.
• Equipment procurement and asset management/ tracking.
• Building relationships with vendors.
• Contribute to projects, mass deployments and implementations
• Onsite A/V Collaboration support for small to large events (All Hands).
• Signage Display setup.
• Arranged office move, worked with various vendors to ensure move to new office was successful on day one.

Projects Related

• Office Relocation

HomeLab

• Testing cloud services in homelab setting.

Projects Related

• Selfhosted 4 Node HA Cluster, Docker + Kubernetes HomeLab Servers
• WireGuard VPN for home use
• Configured Nextcloud Server
• OpenVPN for Home Use
• Pi-Hole DNS sinkhole providing Network wide Ad-Blocking
• Octo Print on Raspberry Pi4