Electric Hydrogen

  • Collaboration spaces design and implementation.
  • Responsible for onsite support at two sites.
  • All Hands setup and meeting support.
  • Provide reporting on project status throughout its life cycle including teams, stakeholders, vendors and sponsors. encompassing budget estimation, scheduling and resource planning as part of the IT department.
  • Create SOPs for internal support team to follow and end user “How To’s”.
  • Provide Tier 1-3 support for a mixed environment 85% Windows / 15% MacOS for approximately 400 global users at all business levels.
  • Installed and maintained network devices: routers, switches, WiFi access points
  • Server support for Windows, VM and SCADA Systems.
  • Onboarding: Creating user via MicroSoft Entra tools, configure assigned laptop, assigned necessary SaaS apps, deliver to user, convey passwords securely, ensure smooth initial start.